Mustard provides IT support services throughout London and the Home Counties, helping small to medium sized businesses get the most out of their IT systems.
All of our IT support packages include unlimited remote support with a 15 minute target response time and a next day onsite response if a fault cannot be repaired remotely. Advanced support options include unlimited onsite calls and scheduled weekly visits by accredited engineers who are able to consult and advise your business at a Director level.
As a London IT support company, we work closely with our clients, appointing dedicated account managers to manage the on-going needs of their organisations. In addition to resolving the daily IT issues that threaten the productivity of your business, Mustard will proactively monitor your network to optimise performance and provide advice you on business continuity and disaster recovery planning.
Mustard has an intimate knowledge of our systems, overseeing every aspect of our IT from printing through to bespoke applications. I have never seen Alex lose his cool - even when faced with the most trivial of user requests!
Mustard IT support packages start from as little as £25/user per month. Standard features include 15-minute response and 4-hour resolution targets, unlimited remote support, network monitoring and a 20GB free online backup allocation.
Planning for a healthier network
We'll audit and document your hardware, analysing overall performance, security and compliance. Your dedicated Mustard account manager will help manage warranties, software licensing and disaster recovery contingencies and produce an IT roadmap for your business.
Increasing efficiency and reducing IT cost
Our experience, ethics and commitment to building lasting relationships means we take every opportunity to improve your business efficiency and reduce costs.
Virtual IT department
For businesses looking for a fully outsourced solution, Mustard schedules weekly visits by accredited engineers qualified to perform all administrative functions, assist with budget-planning and consult on overall IT strategy at board level.
Third party liaison
We're not looking for a place to hide. On the contrary, Mustard will speak to third party hardware and software providers to ensure your systems remain compatible and continue to operate smoothly.
Talk to Mustard about IT Support
Our consultants are standing by to discuss your needs.
Our clients have given us a 93.32% success rating on the helpdesk support we have provided them this past week.
Our relationship with Mustard works well because they have an intimate working knowledge of our systems, overseeing every aspect of our IT from printing problems right through to bespoke accounting applications. I have never seen Alex lose his cool – even when faced with the most trivial of user requests!
Tom Lawes, United Agents
Mustard IT offers a personal and simple approach to IT support. We can only recommend their installation services to any businesses in London that are moving or upgrading. They provided us with a hassle-free and cost-effective support service which suited our requirements perfectly.
Jay Haylock, Thickbroom Coventry
Mustard IT has saved me so much time, spear-heading this project for us and liaising directly with our American office and third-party suppliers, such as ISPs, to ensure that no stone is left unturned. They are a great bunch of guys – always on hand to assist with their knowledge and expertise – and I would have no hesitation in recommending their IT support services.
James McGlashan, Source eCreative
At Regus, we have our own internal IT resources but we sometimes call on the help of outside consultants like Mustard where specialist knowledge or a wider pool of experience is required. The team at Mustard are professional, knowledgeable and have been a pleasure to work with.
Satt Matharu, Regus
It's always beneficial to keep up with the ever-changing technologies in the business world and Mustard IT have made the whole transition of our old email system to cloud email smooth and simple. They are a helpful and reliable company to deal with and we highly recommend their IT support services to any other London company.
Mark Burton, Direct Consultancy Ltd.
A big thank you to the Mustard IT team for the continued fast and efficient IT support service they provide for us. Their engineers are extremely knowledgeable and helpful ensuring the problems are solved quickly and with minimum disruption.
Simon West, Source eCreative
Mustard's IT support is first class. They look after all of our IT requirements as part of our support package and we couldn't ask for a better service provider. For any company in London wishing to engage a reliable IT maintenance partner, we can't recommend Mustard IT enough.