What Is RTO and RPO in Disaster Recovery?

Extended periods of downtime are simply not an option for many businesses performing crucial business for their customers. But unforeseen incidents such as power outages, natural disaster and human error can strike at any time and take valuable services offline. This is why having a business continuity and disaster recovery plan in place is so…

What Is SIP Calling and SIP Trunking?

Communication is the backbone of business. The quality of communication between customers, colleagues, suppliers and stakeholders directly impacts business success. Effective communication is essential. But even with so many communication channels available to businesses, one that cannot be overlooked is the telephone. When someone has a problem, they want to talk to someone, and fast.…

Dealing with Unauthorised Tech Use at Work

Technology at work is indispensable. We can’t imagine the workplace without it! As beneficial as it is, employees can take it for granted, and the fine line between using technology for work purposes and for personal use is completely blurred. It’s so easy for employees to do unintentional damage if left unchecked. This doesn’t mean…